Shipping Policy
Shipping Policy — Sweet Pea Paper & Home
Thank you for shopping with Sweet Pea Paper & Home. Below you will find details on how we handle shipping for all orders placed through our store.
SECTION 1 - ORDER PROCESSING
Because all items are made-to-order, please allow 2–5 business days for production before your order ships. During peak holiday seasons, production times may be slightly longer.
SECTION 2 - SHIPPING METHODS AND DELIVERY
We partner with trusted carriers (including USPS, UPS, and FedEx) to deliver your order safely.
- Standard Shipping: Typically arrives within 5–10 business days after production is complete.
- Expedited Shipping (when available): Typically arrives within 2–5 business days after production is complete.
Delivery times are estimates only and may vary due to carrier delays, weather, or other circumstances beyond our control.
SECTION 3 - SHIPPING RATES
Shipping costs are calculated at checkout and are based on product type, weight, and destination. From time to time, we may offer free shipping promotions, which will be clearly advertised.
SECTION 4 - INTERNATIONAL SHIPPING
We currently ship to select international destinations. Customers are responsible for customs duties, taxes, or import fees that may apply. Delivery times for international orders may vary depending on customs processing.
SECTION 5 - ORDER TRACKING
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
SECTION 6 - UNDELIVERABLE PACKAGES
If a package is returned to us due to an incorrect or incomplete shipping address provided at checkout, the customer will be responsible for reshipment costs.
SECTION 7 - SHIPPING DAMAGES OR ISSUES
If your order arrives damaged or is lost in transit, please contact us immediately. We will work with you to resolve the issue promptly.